Reference

Legal Terms Before You Open Account

Our legal page explains how your account access, wallet records, data use and contact rights work before you open an account.

Account termsCookie choicesDANA recordsQRIS checks

Explore the lobby Read FAQ

How Our Legal Terms Apply

bumi128 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

The legal terms for bumi128 set the rules for account creation, identity checks, wallet records, session access and service changes. We ask you to provide accurate registration details, keep your login private and use payment names that match your account where verification is required. DANA, OVO,

1
GoPay and QRIS records may be checked against your wallet history when a support request involves a transaction. Access is not the same in every location; it depends on local law and is available only where local law permits. If a rule changes, we update the
2
page date and apply the active version to future account use.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

LEGAL CONTACT

Where To Ask Legal Questions

Legal questions should reach the right team quickly, especially when they involve your identity, transaction record or account access. We keep support paths separated so a privacy request is not handled like a normal lobby question. Include your registered phone number, payment rail and the date of the issue so we can trace the record without asking you to repeat the same details.

Team online

Live chat

Use live chat from the account menu when you need a legal term explained while logged in. Our team is available daily from 09:00 to 23:00 WIB and can escalate identity or access questions.

Email request

Send document, privacy or correction requests by email when you need a written record. Include your account ID, registered phone number and whether the issue relates to DANA, OVO, GoPay or QRIS.

Account page

Open Profile, then Security, to check your registered phone, password status and recent device sessions. This path helps you confirm whether a legal access question is tied to your own device.

ACCOUNT RIGHTS

Data, Cookies And Wallet Records

Your legal rights are easier to use when the account record is clear. We collect only the details needed to run account access, wallet checks, service messages and security logs.

Account data

We keep your registration details, login history and wallet references so we can verify who controls the account. You can ask us to correct inaccurate profile data through email or live chat.

Payment records

DANA, OVO, GoPay and QRIS references are stored with the transaction time, status and account link. These records help us answer legal questions about wallet activity without exposing another person’s payment details.

Cookie controls

Cookies support login sessions, fraud checks and language settings across phone and desktop. If you clear browser cookies, you may need to sign in again and confirm account access through your registered details.

Security logs

We record device type, IP signals and session timing to protect account access and investigate unusual activity. If you see a login you do not recognise, contact us with the time and device shown.

Retention timing

We keep legal, account and transaction records only for operational, security and dispute needs. When records are no longer required for those purposes, we reduce or remove them according to our internal retention process.

Change requests

You can request access, correction or removal of eligible personal details by contacting support. We may ask for account verification first, especially when the request touches wallet records or login security.

Questions About Your Legal Rights

These answers cover the legal issues we see most often from account holders: access rules, data handling, cookies, wallet records and contact steps. They are written for your account relationship with us, not as legal advice. Where access or eligibility is involved, local law decides whether the service is available to you.

The active terms on this page apply when you create or use your account. They cover registration accuracy, login security, wallet records, service availability and the rule that access depends on local law.

Matching details help us confirm that the account, phone number and wallet record belong together. This matters when a DANA, OVO, GoPay or QRIS transaction needs checking or when you request account changes.

Yes. Contact us through email or live chat with your account ID and the detail you want corrected. We may verify your registered phone number before changing data that affects access or wallet history.

Cookies keep your session active, remember basic settings and support security checks across devices. If you clear them, the site may ask you to sign in again before showing your account page.

Payment records are handled by staff who need them for support, security or legal handling. A record may include the rail used, such as QRIS or GoPay, transaction time, account link and status.

Send your account ID, registered phone number, contact email and a short description of the request. If it involves a transaction, include the payment rail, date and amount shown in your wallet.

Yes. Access and eligibility depend on local law and are available only where local law permits. If service availability changes in your area, we may restrict account actions or request extra verification.

Legal Terms Before You Open Account

Where To Ask Legal Questions

Live chat

Email request

Account page

Data, Cookies And Wallet Records

Account data

Payment records

Cookie controls

Security logs

Retention timing

Change requests

Questions About Your Legal Rights

01 What legal terms apply when I open an account?

02 Why do you ask for matching account details?

03 Can I ask to change my personal data?

04 How are cookies used on mobile and desktop?

05 Who can see my payment records?

06 What should I send for a legal request?

07 Can access change based on my location?

Related Pages